Social media collapse space and time, connecting us, person-to-person, around the globe so that we know, intimately, what others are doing, from what Alexandria Ocasio Cortez is buying at the supermarket to Lady Gaga’s new tattoo. Society-without-walls: it’s the “global village” or “global theatre” Marshall McLuhan was proclaiming back in the 1960’s, a place where we are all spectators, and all actors.
Platforms such as Facebook, Twitter and Instagram are the logical extension – in the McLuhanist sense – of the Short Message Service (SMS) function of mobile phones. SMS already largely obsolesces the social telephone call, breaking it into a series of visual messages (text and images). However, where the SMS is shared with with just one or a few, the audience for the social media ‘post’ is (potentially) everyone, which radically extends the reach of the ‘conversation’.
Conversation itself is a form of symbolic exchange, which – in anthropological terms – is a process designed to limit aggression between individuals or groups, or, you might say, to build trust. With the evolution of social media as an extension of the SMS, which is an extension of the phone call, which is an extension (in space and time) of face-to-face conversation, what we have is a conversation that is barely recognisable as a conversation – where every ‘like’ functions much the same as a nod or ‘mm-hm’ in conversation – not necessarily signifying anything but, importantly, allowing the conversation to continue.
At a time when social media can ‘make or break’ the success of artists, sportspeople, brands, corporations and even governments, it is imperative that we try to understand the dynamics of these new and proliferating forms, so that we can both avoid their pitfalls and harness their powers.
Marshall McLuhan and Barrington Nevitt wrote in 1972:
The only method for perceiving process and pattern is by inventory of effects obtained by the comparison and contrast of developing situations.’ (Take Today: The Executive as Dropout, p.8, emphasis in original)
I have taken this as my directive here, so that, as McLuhan did for television and “electronic communications media”, I can start to interpret some of the patterns of change being wrought by social media upon our relationships, our work, and every other aspect of our lives.
Thank you for reading and please feel free to comment, or to contact me via the ’email’ function on my Facebook page. 🙂
Image of Marshall McLuhan: Afflictor

